Shipping & Returns

Shipping Domestic

Customer Service is our first priority. We make sure orders are quickly processed and safely delivered. All orders and products are checked for freshness before they are shipped. Once payment is confirmed, we will ship the order out on the next best available day, which may be the following week. If you have any questions regarding about your order, please email us. We check our inbox everyday.  

➤PLEASE CHOOSE THE BEST SHIPPING METHOD THAT SUITS YOUR LOCATION. HEALTHY VEGE WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR ORDERS/PRODUCTS.  NO REFUND OR EXCHANGES TO MERCHANDISE. If you have any questions on shipping method, please email us or call us at 718-788-6618.

➤Please make sure the address is fill in correctly. Healthy Vege is not responsible for any lost packages.

➤When placing an order, UPS/FEDEX/USPS estimates the delivery date based on the shipping method and the shipment's destination. The shipping charge is determined by the weight/shipping destinations of your order, including applicable sales tax.

➤Healthy Vege can ship products to most states within USA.

➤All confirmed orders will ONLY be shipped between Monday-Wednesday, (excluding holidays). No orders will be ship on weekends.

Shipping Methods

UPS/FEDX/USPS Delivery

Depending on the choice of shipping methods, shipping fee & length of delivery time will vary. UPS/FEDEX/USPS will NOT deliver on holidays & weekends.

Truck Delivery

For big orders to qualify for truck delivery, the order must have a minimum of $350 with a surcharge of $3.00 per box. Truck delivery are limited to only the following states: CT, DE, PA, MD, MA, NC, NY, NJ, VA, & WDC.
If your location is capable for trucking service, please call us for your order at 718-788-6618

Processing Time/Tracking

Our processing time is 1-4 business days after the payment has been processed. A tracking number will be sent via email after the order is processed.  Tracking can be found on http://www.ups.com. The tracking number will be available 1 - 2 days after the order is shipped. 

Shipping International

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Returns

We apologize that all our products are not entitle to any refund or exchange. All sales are final. We hope that you will enjoy our products and that we have provide you with 100% satisfaction.